Most people take for granted the comfort provided by their central air conditioner, heat pump or furnace until something goes wrong and the unit needs to be serviced or replaced.
When this happens, you need a quality heating, ventilating and air conditioning/ refrigeration (HVACR) contractor who is knowledgeable, skilled and qualified to do the job.

A Quality Contractor:

• Complies with state and local codes and regulations and carries the proper business and workers’ compensation insurance
• Is prompt, courteous and provides fast, reliable service while attempting to perform service at your convenience
• Has the skill and knowledge to not only service your equipment, but if necessary, to design and install the right system for you
• Is up to date on the newest developments in equipment, technology and design procedures in order to choose and install a system which will be the most efficient and most reliable system for you

A heating, ventilating and air conditioning system is designed to suit your needs. Your contractor selects each part of the system individually so that everything works at top efficiency to provide the comfort you need. All the system components are matched-the furnace, the condensing unit, fans and blowers, air conditioning coil, the duct work-to produce a heating and cooling system that will work best for you.

A quality contractor listens to your problems and cares about your comfort

• While attempting to find out if any rooms are too drafty or dry during the winter, or too hot or damp in the summer.

If a new system is necessary, a quality contractor will perform a Manual J® load calculation

• … And explain any changes which might be necessary in your duct system, and present options to help you make the best decision regarding replacing your old

A quality contractor does not offer price as the only consideration.

• While it is a major factor, there often are valid reasons for price differences.

When Consulting an HVACR Contractor:

• Ask the contractor for references. Find out if other customers were satisfied.
• Ask the contractor about his or her license. If a license is required in your area, ask for the license number.
• Ask the contractor for proof of insurance.
• Ask the contractor if he or she is a member in good standing with the BBB
• Ask the contractor if a permit is required and if he will pull it.
• Ask if the contractor’s technicians are NATE certification. NATE-certified technicians have proven their knowledge of modern HVAC systems.